Testimonials

Testimonials

Our aim is to deliver the very best service to both clients and candidates and we are very proud to provide an exceptionally high level of service. Here we share testimonials and feedback from those that drive us continuously to improve our service.

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“Whitewater have now partnered with Joshua at RMG on a number of occasions for some of our most crucial recruitment needs.

We have always found Josh highly professional and proficient at controlling all aspects of the process and delivering quality candidates that match our niche requirements closely.

There are many challenges that can arise as part of a recruitment campaign, but I know that we are in safe hands when RMG are involved.”

Liz Nangle, Managing Director - Whitewater

“Giles was highly professional during the course of my recruitment, keeping me well informed throughout. I felt the whole process was very confidential, efficient and Giles was extremely supportive.”

CW, Candidate - Distribution Manager

“Anita was very professional and assisted me greatly.

She has great industry knowledge and the ability to totally understand the clients' requirements to match the right person to the role and cultural fit for the client.”

Paul Walker, Candidate - Site Compliance Manager

“Chris provided an excellence level of service, transparent, supportive and kept great communication with me throughout the process.”

Farzana Patel, Candidate - R&D Scientist (Woundcare Technologies)

“RMG provided an excellent level of professionalism and Josh is a good judge of both the candidate and employee requirements.

Although a long yet thorough process it was handled in such a fashion that all parties were kept motivated and achieved the end goals.”

MH, Candidate, Sales Director

“After working with RMG as a candidate previously, I can say that the experience has been consistently good with a very professional service. The team have a positive attitude and build trust quickly, offering a high level of advice and support to guide you towards successfully securing the role.”

Christine Davies, Candidate - Product Marketing Manager

“I found RMG to be professional in their approach to managing my vacancies – taking the time to understand our business and team fit.

The candidates that they put forward were not the 'run of the mill' candidates as all of them were of a very high professional standard.

I would highly recommend working with RMG in the future.”

Tina Backhouse, Sales Manager - Ascensia Diabetes Care

“Chris Lewis was excellent and very supportive throughout the recruitment process.

Chris provided me with very useful and relevant information to support me through the recruitment process. He took time to understand my work experience and skills and was very knowledgeable about the company and position I was applying for. Very encouraging and supportive.

I have successfully used RMG services on a number of occasions. RMG's approach has always been diligent, professional yet personal. I would not hesitate to recommend RMG.”

SN, Candidate - Healthcare Partnership Manager

“Chris Lewis remained in contact through whole process, he was professional, friendly and the process was supported by great communication. I would definitely recommend Chris and RMG for future job searching.”

OL, Candidate, Territory Manager

“Each time I have any recruitment needs, I always return to Joshua and RMG.

Joshua has managed the recruitment of a couple of our key roles, more recently our Financial Director. Yet again, I’ve been impressed by the level of understanding of our requirements Joshua has and the dedication he has shown in delivering high-calibre candidates for the position.

He is very knowledgeable, polite and demonstrates exceptional professionalism at all times.”

Simon Shakespeare, Managing Director - Shakespeare Pharma

“Having first met Giles around the time I was setting up my paediatric pharma company in 2011, and subsequently keeping in touch throughout the growth of the business to our first commercial launch in 2017, it was a straightforward decision to ask Giles and the team at RMG to support us in finding our UK commercial lead, a strategically important addition to the team.

Giles and the team at RMG possess excellent knowledge of the pharma commercial sector and took time to learn about our specific niche in paediatrics, resulting in a highly bespoke service, with a well-defined candidate profile shaped by Giles’s detail driven, highly-professional style.

The candidate shortlist was impressive, and it became immediately clear when we started interviewing the candidates that Giles had positioned our company and the job opportunity very well. We’ve appointed our UK lead and I’m looking forward to working further with Giles and RMG as we continue to build our team across Europe.”

Dr Simon Bryson, Managing Director - Proveca

“Chris Bate is a credit to your team and went out of their way to ensure that I was well informed, well prepared and fully supported throughout the process.

RMG are an excellent team to work with; highly professional and driven in what they do. Going through the recruitment process can be daunting but RMG were there every step of the way with great advice and support.”

LM, Candidate - X-Ray Applications Specialist

“Chris was excellent throughout the process... he provided advice when required and listened to everything I had to say.

Professional, trustworthy and patient. Chris was all of these and more. He went beyond the call of his role to provide updates and make calls to the client when I needed answers.

I would recommend Chris Bate to any of my peers that were looking for a move within the industry. He is one of the most professional recruitment executives I have ever worked with.”

CC, Candidate - Account Manager, Scotland & North East

“I couldn’t fault the support I got from start to finish. RMG have a committed and professional team who are dedicated to ensure the correct job is there for the right person. I felt valued throughout the whole process and supported in my passion to take the next step in my professional career.

I was honoured when Chris spoke to me the first time about the job. But was uncertain about a change in career, but after sitting down with him and discussing where my passions and dedications lay, I felt proud to take the interest further, even though for me and my family I had certain job specifics I required for me and my family, Chris supported me to ensure that the final decision was an honest and accurate one. Many thanks.”

Andrew Mayes, Candidate, X-Ray Applications Specialist at Toshiba Medical Systems Ltd

“An excellent level of professionalism from Anita throughout the whole process.

Anita was both supportive and drove the process to get a conclusion for me quickly, as personal circumstances needed this. I had received an offer from elsewhere over the Christmas period, but Anita stuck with me, which speaks volumes!

Anita has an open and honest approach, says it as it is (in a good way) and down to earth... too many recruitment consultants are simply salesmen, I appreciate Anita for not being one of them.”

Andy Lee, Group Supply Chain Planning Development Manager

“Throughout the whole process I received an excellent level of professionalism from Chris.

Always professional and friendly. Chris always remembered everything I'd said previously to support our discussion, I didn't have to repeat anything and he never tried to change the facts

He provided just the right level of communication and I received excellent advice and support from start to finish. Chris was always there if I had any questions.

I didn't feel pressured into anything like I was expecting to be and Chris always followed up on things as promised.”

TB, Candidate - Product Manager Exports Market, Rayner

“I found Chris to be very professional, helpful and lovely to deal with. Just the right amount of communication, keeping me informed throughout the whole process. Excellent advice and support.”

Jane Morison, Candidate - Territory Manager - CD Medical

“Oliver has been brilliant throughout and it would seem all the staff have a similar personal approach. I received just the right level of communication from him and he always rang or emailed me when he said he would. Very helpful and thorough and equally as good at matching individuals and roles. He kept me informed throughout the whole process.”

Tony Horton, Candidate - Regional Account Manager - Altomed

“My contact throughout this vacancy has been Chris Lewis who has been a great support. He has been informative professional and supportive but has managed to find the balance between being interested and harassment! There are many agencies who harass you both as an employer and as a potential employee Chris has found the balance and has been a great intermediate in helping me come to the right decision with the role and also allowing me the space to make the decision. I would be happy to utilise his skills moving forward as an employer”

BC, Candidate - Regional Sales Manager

“I was recently recommended to work with Josh and RMG in order to find my next role.

The service I have received has been excellent. Josh was proactive and enthusiastic during the initial search, introducing me to some exciting positions and businesses. He then provided me with excellent counsel and advice throughout the latter stages and has secured me a fantastic position.

Josh’s attitude and professionalism convinced me that my career was in good hands, and I would recommend his services to anyone in need of specialist recruitment services.”

Sam Morton, Managing Director, IHSS – Berendsen Healthcare

“I recently worked closely with Josh in order to secure my current role as ‘Business Manager – Trauma’ for Medtrade Products Ltd.

From the outset, Josh was in control. He made a professional initial approach and explained the role, company and process to me in detail. He then ensured I was well informed and content throughout.

His interview was thorough and I was made aware why I was being shortlisted for the position - for quantifiable and correct reasons. Therefore, when I met with Medtrade subsequently everything was clear and flowed smoothly.

Josh is a very professional individual who is serious about what he does. I would trust him with my toughest recruitment needs moving forward – knowing full well they would be in safe hands.”

Geraint Lloyd, Business Manager – Trauma - Medtrade Products

“Giles was very helpful, professional and approachable throughout the whole process.

I would definitely recommend RMG to potential candidate and would recommend my colleagues to RMG.”

GS, Candidate - Sales Speicalist

“I was specifically impressed with Giles Hampson’s knowledge of the business and the role in particular. Giles was very supportive throughout the selection process, organised & knowledgeable even to the extent of offering his time to provide feedback on a presentation during a bank holiday weekend and taking my calls ‘after working hours’. Giles certainly went the extra mile to provide support.
I liked that the first interview (with Giles) was conducted in a private meeting room rather than in a public area were there would be distractions and high noise levels.
Support given by yourselves was second to none compared with other recruitment agencies.
I would highly recommend your services.”

Tracy Southon, Candidate - General Manager

“RMG’s ability to find the right candidates is truly impressive. They understand the needs of our business, the challenges we face and manage to find the people that we need to succeed. Overall a first class service.”

Chris Harrison, Group Managing Director - Fresenius Kabi Ltd and Calea UK Ltd

“I would not hesitate to recommend Anita and the RMG team. The level of professionalism and communications were excellent and the whole process, including the support and advice given, was efficient.”

Steve Molyneux, Candidate - Manufacturing Controller

“Giles was very helpful throughout the entire process, even giving advice on the next stages after accept the new contract.

Giles and the team at RMG were approachable, friendly and open to discussing opportunities available and matching these to the appropriate job specification. Fantastic advice for interviews. Attentive and speedy response to communications. Essential follow up and after care provider.”

GK, Candidate - Clinical Field Specialist

“When recruiting for senior roles within the business it is essential your chosen search consultants get to understand the culture and personalities which define its overall values. Anita at RMG has demonstrated via several key appointments her ability to listen and understand these key issues in advance of supporting the search programme.”

Caroline Russett, Group HR Director - NWF

“Very pleased with the service received from Giles at RMG. Every stage was handled very professionally and a good standard of candidates was supplied for quite an unusual position in the market place. Every step of the process was clearly communicated with regular updates on progress during the initial search and selection.”

Helen Hardwick, National Strategic Business Manager - Bard Limited

“The advice given in approaching the different interviews was very helpful. The insights given into the company culture and the experience and interest areas of the interviewers proved extremely useful.

Giles and RMG were highly professional and kept me informed throughout the interview process. I would certainly recommend them to any colleagues seeking to move roles in the near future.”

Robert Holmes, Country Manager

“Chris and Giles were both very professional throughout and I felt confident of the useful advice and support I received. From start to finish your professional to match me and my skills to the role was excellent with just the right amount of communication. I'm delighted with RMG and would have no hesitation recommending them in the future. Thanks again.”

SB, Placed Candidate, Sales Specialist (Access Systems), Yorkshire & North East

“It was refreshing that Anita focused on style and personality, as much as technical ability, during the selection process thereby avoiding potential wasted time and effort for all concerned. Anita also provided succinct briefings, and encouragement, ahead of client interviews which I found helpful and reassuring. I would therefore like to thank Anita and her support team for a professional and efficient recruitment process.”

Stephen Roberts, Placed Candidate - Regional Finance Manager

“With a refreshingly honest and straightforward approach, RMG quickly identified a credible shortlist against a tight brief and the role was successfully filled.”

Head of Sales & Marketing, Magnesium Elektron

“I found you and your team utterly professional, you took the time to listen and understand exactly what I was looking for and ultimately delivered two high-quality people, resulting in the successful employment of our preferred candidate. I have no doubt this saved me a huge amount of legwork and allowed me to maximise my time in other aspects of my business.”

Divisional Leader, St Jude Medical

“I recently worked closely with Josh at RMG in order to secure my new position of Group Clinical Services Manager with Horizon Care.

The entire process was very well managed by Josh, and he ensured I was completely comfortable with the various stages as we moved forward.

Josh took the time to get to know me through our interview and also the subsequent conversations we had, and he worked hard to fit things around my schedule – which really helped ensure momentum wasn’t lost and we were able to get where we needed to be.

I am excited to start my new role, and thank Josh and RMG for their efforts in getting me to this point. I would have no hesitation referring them to anyone needing the services of a specialist recruiter in future.”

Jo Fitzpatrick, Group Clinical Services Manager - Horizon Care

“A restructure of our Senior Management Team created two opportunities, a Commercial Director for Pelican Healthcare and a Managing Director for Pelican Feminine Healthcare.

RMG, having been recommended, worked closely with us. Understanding the business needs and culture they were able to find the right calibre of candidates for ‘Pelican’. RMG’s support continued right through to the successful candidates joining both companies.

We are delighted to be using their services again as business opportunities continue to develop.”

Assistant Managing Director, Pelican Healthcare

“The service we received from RMG exceeded our expectations. Josh was highly professional, knew our market, understood the brief and delivered a number of quality candidates for the role. Working in partnership with RMG to recruit, saved 95% of my time, which enabled me to concentrate on the business and deliver my day job”

Jenny Fuller, Operations Director - Berkley Care Group

“RMG services are fully tailored and they made the recruitment process much smoother than our previous experiences, enabling us to find the right candidate and saving me time.

Giles took the time to listen to us and quickly understood our needs, he was involved at all stages of the process. Giles has high standards of professionalism, this was evident in the candidates that he selected for us to interview.”

Alice Didier, Managing Director - Aguettant Ltd

“I was very impressed with the services provided by Chris at RMG. He was very friendly, professional and put me at ease straight away. Chris was also very supportive throughout the whole recruitment process, kept me well informed at every opportunity and I couldn't have hoped for better representation. Thank you very much to Chris and the RMG team, you have been amazing.”

Martine Smith, Placed Candidate - Urology Nurse

“Very honest, regularly updated me on progress. Anita performed an extremely efficient, thorough and quick search, finding specialist skills in places we hadn’t thought of looking.”

Dr Trevor Rhodes, Head of Research & Development, Harman Technologies

“Thank you for your response Anita and can I complement you and your organisation for the way you have handled this process. If this is reflective of your approach, in not only handling your successful candidates but also those who perhaps did not get that far then it is a credit to your procedures. I am aware of agencies who only seem interested in those people who have an impact on their revenue streams having dealt with them both professionally, through my own organisations and also personally when I have been seeking pastures new. This has not been the case throughout this particular assignment and you have made even my unsuccessful application a positive experience.
I promise to keep in touch and will be recommending you and your company to any of my previous/current or future businesses in handling our recruitment requirements in the future.”

Paul H, Candidate

“This was my first experience of working with RMG and the experience was extremely positive throughout.

The main factor for my positive experience was undoubtedly down to Anita Caldwell. During my working career predominantly around the Sheffield area I have worked with many recruitment agencies, however I have never been made to feel the same way. The service given had a more personal touch, apposed to a conveyor belt approach from others.

I had recently moved employers previous to my latest position. Unfortunately this did not work out as expected as myself and my previous employer were not aligned and correctly matched. Although I did have a site visit the exposure was very different to my current role when I eventually started. The approach I feel was that the recruitment agency were competing against competitors to secure the business and place a candidate with the prime objective of winning the business, and not with the clients own needs and requirements as the primary function.

Anita has spent a lot of time with me over the phone and emails (when I was unable to talk), reassuring me and answering any questions I may have. This helped me make the correct decision and join Recticel as without Anita's detailed, thorough and professional approach I probably would not have made the jump to a new industry.

I plan to have a long and successful career with Recticel, however if I ever need the assistance of a dedicated recruitment professional then my first port of call will be Anita. Rest assured any previous and current colleagues requiring the services I will definitely recommend Anita and RMG. Thank you once again.”

Mark Jones, Production Manager - Recticel

“I first used a recruitment company due to a lack of time and disappointment with the calibre of candidates previously interviewed. I specifically chose RMG because I was confident they could deliver a competent shortlist of appropriate people to the profile and skill set we had created. On every occasion I have used RMG I have been impressed with the candidates’ fit to the profile. The successful recruits are now helping to raise the professional standards in my company. I would use RMG again for any further requirements.”

Richard Griffiths, Sales & Operations Planning Director - Biomet Nederland BV

“We have worked with RMG to recruit our new sales team. Their knowledge of our industry and the leading sales people in it is excellent and has assisted us in finding and hiring the very best. With their help we have recruited some top people. They are swift, efficient and reliable we will certainly call on them again when we have this need in the future. The headhunting approach has the advantage over a recruitment agency that the best staff are approached whether or not they are currently looking for alternatives.”

Patrick Eraut, CEO - Complan Foods Ltd

“Just a quick note to thank you for all your help in our recent recruitment programme for Demand Manager within our Supply Chain function here at Müller. Thank you to Anita and the team at RMG for a very well managed process, and for keeping us fully in the loop on your progress as we went along.

As you know, the organisational changes which were taking place within the function here and thus the decision making process at our end was at times difficult to manage, and I would like to thank you for your flexibility in responding to our changing requirements and sourcing candidates who fitted both the role profile and culture of our business.

The Supply Chain Operations Manager also sends you his regards and thanks.”

Gillian Taylor, (ex) HR Partner - Muller Dairies

“Professional, efficient and maintained good communication through the whole process.”

Bill Chryssovergis, Continuous Improvement Manager - Johnson Matthey

“RMG have proven to be an excellent recruitment partner. They have taken time to understand our business and specific requirements in each assignment they have undertaken for us and I would recommend their services to anyone experiencing recruitment problems.”

Paul Phull, Vice President Business Development - Sinclair Pharmaceuticals

“I just wanted to send you a recommendation to express my appreciation of your service.

Your professionalism, attitude and service is genuinely second to none. It is very rare to have felt so supported in a job search.

On that note although I did not end up going for the role in question, you still kept that professionalism about you. It is because of this that I have absolutely no doubt that we will be working together in the future.

Finally I would like to add that any applicants I hear if they will be sent to you. Thanks for everything.

Kindest regards”

James B, Candidate

“I had a great experience working with RMG, Oliver was very helpful and great to talk to.

The interview process was very pleasant and enjoyable and the following phone calls were also informative and reassuring. I would highly recommend RMG to other job-seekers/graduates.”

Melanie M, Candidate

“I recently tasked Josh and RMG with finding a General Manager for Berkley Care Groups newest facility – Leycester House.

The importance of this hire was not lost on Josh, and the calibre of candidates he has sourced from a tight pool of talent has been excellent. Josh maintained contact and control throughout the process and ensured all parties were well informed, allowing me to focus on other pressing business matters.
I look forward to utilising Josh’s skills moving forward, and would have no problems recommending his services to anyone looking to utilise a specialist recruiter”

Seamus Halton, Chief Executive - Berkley Care Group

“Oliver, I thought the RMG experience was very good. The initial interview was professionally conducted and the questions you asked indicated that you had a very good knowledge of the role profile…the whole experience was motivational and resulted in my acceptance of the role. I am sure we will work together in the future.”

AH, Candidate

“RMG has been a pleasure to work with, from the first networking contact, professional approach and support leading to my first interview, effective communication throughout the recruitment process which led to a great opportunity and appointment, rounded off with follow up calls to see that I settled down in my new role whilst checking that my expectations were met as promised. I have no hesitation in recommending RMG for their dedicated support and focus on both clients, the employer and potential employee.”

Category Manager, Tata Chemicals Europe

“As this was my first recruitment since becoming a manager I was keen to establish relationships with RMG to ensure that they understood exactly what I was looking for. My initial impressions were excellent and my first meeting with Giles Hampson was arranged.

At this meeting I provided Giles with a clear brief on the type of person I wanted to recruit emphasising on the key areas that I felt were essential for the role. This meant that the original BDM role profile and advert needed to be changed to encompass my requirements. Giles interpreted my requirements exactly and the brief that was sent to me for approval was exactly what I had asked for.

This then resulted in Giles presenting 5 candidates for first interviews with me, 4 of which I decided to take through to the assessment day at Calea. Following the assessment day I felt that I was in a very strong position as I had 4 excellent candidates and struggled to pick which one I wanted – a very strong position to be in.

We offered our first choice candidate the position and she duly accepted.

I found the whole process very professional. RMG communicated with me at every stage and I was aware of where we were in the process at every stage. Our candidate joined us in March this year and is proving to be an asset to the team already with extremely positive feedback from our London customers and our internal teams.

I was extremely satisfied with the service received from RMG and in particular Giles Hampson and would highly recommend them for future recruitment requirements.”

Pauline Daniel, Fresenius Kabi Ltd & Calea UK Ltd

“I had to recruit an IS Manager to become a clear leader of any IT project within my organisation. I thought of using a specialist IT recruitment company in order to screen the best IT specialists on the market. After some setbacks I became cynical of the whole process of IT recruitment and went back to RMG (who I use for my qualified Finance recruitment and wider disciplines). RMG has always listened to my company’s requirements and matched them as well as they can – and again they provided the right candidate for the IS Manager Role.

It’s been a challenging first 12 months, but the chosen candidate has managed to make an impact on our relations with the current IT service providers. The Manager has brought the right IT experience to the business which my company did not have before. He gives a clear view on which IT projects to take on, or not to take on, and has a large network of IT contacts. I am sure that with his drive and positive outlook we will manage to build a platform for growth using the latest technology which will assist our company to become a leader in its field. The Manager’s knowledge and background will not only improve the way we collaborate and communicate as a company, but it will also improve our end user customer experience.

I was very pleased with the screening that the RMG team performed to ensure that the selected candidates they offered were suitable for the position. I would have no hesitation in recommending RMG also in a field of IT Management recruitment.”

Finance Director, International Company

“Oliver worked hard to secure me an interview, despite my approach about the job being slightly late on in the recruitment process. He liaised with the company well and was able to communicate my experience and desire for the job, to ensure I was given an opportunity to impress at interview.”

Adam P, Candidate

“Having contracted RMG to address the recruitment of a position we had previously had a few issues with, from the first briefing to the end of the process, everything ran as smoothly as possible. As the recruitment lead Giles kept me up to date with progress throughout and provided a very strong short list. Very professional and efficient and I would not hesitate to recommend them.”

Andrew Wilcher, General Manager - Medartis Ltd

“I have worked with Anita over recent months and during my search since I left my previous employer, I have interacted with a range of recruitment ‘professionals’.

What I can feedback to you is that Anita at RMG has been head and shoulders above any of the other individuals or organisations I have dealt with. She is a highly professional individual who has been honest and direct with me but most importantly has excellent communication skills and ethics. Unlike many others in your industry, she has always provided excellent communication with me and I am sure also with the clients. Even if the news is not good, if she has said she will call or e-mail, she does, without fail.

I believe she makes a very honest and fair evaluation of individuals and clients and genuinely tries to match the right people with the right positions. She has a high level of integrity and is definitely someone who builds strong and long term relationships with clients. She has been invaluable in my search and I thank her sincerely for that.

To me she is a benchmark for a Senior Search Consultant and a credit to your organisation.”

Mark S, Candidate

“Chris Bate matched the job brief given to him over a year ago retaining me as a candidate. His support and advice through out the recruitment process was above and beyond and was a major contributor to me gaining this position a true credit to RMG.”

Curtis Y, Placed Candidate

“I just wanted to thank you for all your advice, support and opportunities over the last few months because you have helped me massively from me being a fresh graduate to someone actively seeking a medical sales role. If I require any help in the future then you will be the first person I come to and I will definitely recommend you to anyone I know looking for opportunities.”

Sam Podmore, Graduate Candidate

“I worked closely with Josh after he approached me for a strategic Business Development position. The process I entered into was organised and efficient, and Josh maintained communication with me throughout, ensuring I was fully ‘prepped’ for all preceding interviews with the client. I have subsequently referred a few candidates to Josh and RMG as a result of the treatment I received, and would recommend them to anybody in need of a specialist recruiter.”

Lesley Hill, Business Development Manager – Dolby Vivisol

“I worked closely with Josh when he approached me for a Business Unit Managers position with my current employer, Fresenius Kabi. Josh’s approach was professional and the process I entered into was structured and thorough, ensuring that I was completely comfortable with the role in question. All information regarding further interviews with Fresenius was handled and delivered promptly, and I felt completely comfortable leaving my future position in the hands of Josh at RMG. I would have no problem recommending him to anyone looking to utilise a recruiter in future.”

Andrew Harrison, Business Unit Manager – Blood Transfusion - Fresenius Kabi

“Whilst I was ultimately unsuccessful in obtaining the position Anita put be forward for, this does not detract from the way she supported me through the process. From my first meeting it was very clear that Anita put in additional effort to understand my skillset, career ambitions and, uniquely, my interpersonal skills. I was a slightly 'left field' proposition for the position in question and I felt Anita genuinely had the interest of the client balanced with my personal goals when putting me forward.”

Assistant Director, Big 4 consultant

“We have retained RMG to assist us in the process of recruiting sales specialists. Giles and his team have done an exemplary job throughout and have successfully 'narrowed the field' from a good pool of high calibre applications meeting our selection criteria.

RMG assisted our HR department and myself in planning and organising the initial and final interviews. I am impressed that they have been able to actively source talented candidates from both within and outside our traditional market place in order that we can appoint the best individuals.”

Tim Parlam, Toshiba Medical Systems